I thought I’d take this opportunity to say how grateful I am to all of you that have helped.
You all did a fantastic job. No need to go anywhere else for future moves. Seriously, I am really impressed with the way things went and I really enjoyed the sense of humour and patient purpose all the way through. As I remove each object I can appreciate a little how you pack, and I can see there is a real skill involved, especially considering the speed of the move. I shall be recommending anyone that I know who moves, to move with you.
I’ll complete the survey when I am finished, but I just wanted to express my appreciation to you all. In terms of service improvement, I have little to offer. It’s rare that I see a 10, but you folks are it.
Thanks for organising our delivery. Was great. Dean and Ryan were super nice and efficient.
Thanks for all your help. Worked really well AGAIN.
Laurent & Christine
I just wanted to write to say thank you so much for all your help in getting my stuff over to Sweden. The service has been nothing short of exemplary and the guys who brought the truck over here were absolutely fantastic.
Accommodating all my issues, covid, visas, extra stuff etc was so kind and has made things so much easier over here.
Truly amazing service,
I served in the Army for 30 years and during that time I must have moved home over 10 times, I can safely say that the service provided by Schepens was the most professional we have ever had from the point of estimating to delivery.
The gentleman who attended the property to carry out the survey was highly professional, he did not rush us and gave sound advice in regard to what we need to pack and the best way to do it. I cannot give enough praise to this gentleman he is truly a asset to the company.
The removers when they arrived, we’re smart, respectful and very professional again they could not do enough to provide support during the loading. Again these gents are a total asset to your company and should be commended for there professionalism.
Unfortunately I was not around from the offloading in Colchester, but my wife commented again how professional and respectful they were as we all know how difficult and stressful moving can be.
Can you please pass on my deepest thanks to everybody concerned with our move, and totally professional company from start to finish , I will certainly be recommending Schepens to anybody who asks if I can recommend and removal companies.
Once again many thanks to the whole team involved.
Mr and Mrs Reeves
Just a quick email to say many thanks for arranging the pickup (from Alderbury) in September, the storage and the move into the Monmouth bungalow on behalf of my mother today.
My wife has just ‘phoned and told me the guys did a great job this morning and finished at lunchtime – they were professional, efficient and courteous throughout.
Appreciate your prompt assistance with the pickup, in particular, as we do appreciate it was done at very short notice.
I have to thank you and the guys so much for the work they did in dealing with a very tricky situation. Their kindness and thoughtfulness throughout the process made the whole thing so much easier than anticipated.
Your firm clearly prides itself on customer service via all forms and everything has been much appreciated.
I have recommended your services to various others.
David A Putley
Just a quick email to say a huge thanks to you, Tracey and your guys for such a great service in getting my furniture to Røskilde – you have made my move to Denmark SO much easier than I had expected.
You can be very proud of both your service and your staff, and from my perspective it is so refreshing to be treated and respected as a customer, and not just treated as a number on an invoice. Very well done indeed.
All the very best to you and your team.
Just a quick note to commend your delivery lads; they turned up on Saturday to get all my stuff into my new place in Malmo.
I’d like to put it on record that the whole Schepens operation has been commendable in every respect: transparent, communicative, efficient, professional, trustworthy.
You’ve made one of the most momentous things I’ve ever had to do a great deal easier than i thought it would be.
All the very best…
We are ever so happy for the fantastic service we received from Schepens.
I would just like to add what tremendous care you all took in protecting our lovely sofa. A MASSIVE thank you for that too. AMAZING care!
All the best – Fiona & Peter
To the managers at Schepens, I just wanted to say how wonderful your staff are.
They put my mind at rest about moving and explained everything very clearly. I could not ask for kinder, more considerate people – thank you
Awesome job done this morning by Richard and his merry men. In they came wiping their feet introducing themselves and got on with the job.
Total example of real team work. Thanks guys! Will bear you in mind should we ever move – Thelma Freeman
Dear ‘All’ at Schepens, Yesterday our furniture was delivered to us in Denmark. I would like to thank you and let you know that everyone I have had contact with at Schepens has been professional, helpful and friendly.
The crews that collected and delivered the furniture were efficient and friendly. Thanking you once again. Best wishes – Frances
Thank you for your email and all your help. Everything arrived safe and your moving guys was so amazing and professional.
Your moving company was the best I ever experienced and I’m going on your website leaving fantastic reviews. The personal, amazing and professional help I had was outstanding. Please let me know if you and your family will be in Sweden so I can look after you all. – Camilla M
Huge thanks to removals heroes Tracey, Dean, Jack and Cameron for going the extra mile in such amazing ways!
You helped us through a hugely stressful moving day by supporting us at every step. We couldn’t have had a better team to get us through; you were patient, cheerful and practical throughout. Thanks for keeping us sane, can’t recommend Schepens highly enough!! – ‘Jo’
Hi everyone, I just want to say a massive thank you for a great job. Everything arrived in great time.
No hassle with customs whatsoever. It was all just very smooth and stress free (even though the unpacking doesn’t seem to end- lol) Much appreciated, Best regards – Sue
To all at Schepens, I would like to extend a big thank you to all your staff for their warmth, friendliness and professionalism.
You moved us from Downton to Barton Mills on 16/17 April. Took great care in loading and unloading the vehicle, put all items where requested and worked until we were happily sorted in our new home. Friendly, polite, courteous and diligent at all times. Many thanks to you all, Best Regards – Tony and Hazel Paines
To all of you at Schepens, you made the move easy. Life here is quiet – good pub though!
Slowly going ahead – we’ll get there. from Sarah and Greg
I would like to mention to your company the professionalism, kindness and sensitivity your 3 young men showed to us when moving my partners belongings to Lymington
I would highly recommend your company to anyone in the future. Kind regards, Christine Penny
Dear Chris. Nearly finished shortly the last box (or nearly). What a fabulous job the team achieved.
The trans-shipping must have been a real pain – but the crew most energetically adjusted to the challenge – most ably led by your brother. Many thanks from Greenhayes, you helped ease the move seamlessly (after 23 years in the same house!!!) Thanks again, and do pass on our very best wishes to all.
Kind Regards, Stephen and Jenny
It’s been a week now since the move and we are getting well settled into our new home. Just to say thank you for the excellent service we received from yourself and Schepens.
The move went extremely well without any problems, the team were brilliant especially as the weather wasn’t that good on the day. We would recommend your company without hesitation. Best regards Ron and Dee Treggiden. Ringwood to Hastings
Thank you to you, and everyone involved in our move, making it run as smoothly as it did, and especially the guys, who worked like Trojans to get us loaded and unloaded at this end, they still had a sense of humour even getting the last item from the truck.
Please pass on our thanks to the boys, they were a pleasure to have around at such a stressful time. Kind regards Paula, Tony and Rhian
I’ve just heard from Germany that your chaps have been and collected my stuff and are now on their way again.
My uncle who is there and let them in asked me to write and tell you that you have a fantastic team! They were very pleasant, efficient, hardworking, and took the greatest care in wrapping and loading. It was an impressive operation. Best regards
Hi Janis and Tracey! Thanks for getting my stuff safely delivered to Gothenburg today! My fiancé said that your deliverers were lovely, and I must say the guys that picked the stuff up from London were awesome too.
I’m genuinely so nicely surprised to have had such a great service. I was expecting a headache! Regards Joe
Just a short note to compliment you on the work done today by your team. They were polite, soooo hard working, tidy and extremely considerate.
We look forward to the goods arriving in Denmark at the weekend, but they have taken such trouble to prepare everything we feel reassured about the whole process. Please do pass on our comments to your colleagues. Best wishes Lisa and Carsten
I also would like to pass on my thanks again to Rich and Tomaz who did the removal last week for my parents.
Their helpful, cheerful and respectful approach dealing with mum and dad and their move is a credit to Schepens. They were great, so please let them know how much they were appreciated. Lynne Coley, Oak House, Ford
I’d like to thank Schepens for the excellent service provided during a complex move and, in particular, to recognise the superb performance of your staff
To a man they were hard working, tidy and cheerful and nothing was too much trouble for them. The fact that we did not suffer a single breakage (not even a crack to the 50 or so large stem glasses!) is testament to their diligence in packing carefully and safely. We have been hugely impressed throughout the entire process and offer our sincere thanks to you all.
Well, here we are back in Spain…
just like to thank you for an excellent service provided. Very professional and friendly staff both ends. will absolutely recommend you. Kind regards, Lil Wergilis – Velez de Benaudalla
Finally I unpacked every box and I can say that every item was in very good condition
I want to thank you for the very good service you offered me and I recommended your company to my friends. Every step of the process was very professionally done and your crew consists of nice and competent people. Thank you very much for everything.
I would heartily recommend you to all
I just wanted to say ‘thank you’ for what you and your team(s) did with regard to our move! No-one could have done a better job I’m sure and I would heartily recommend you to all.
Schepens is probably one of the best organised and professionally operated companies we have ever come across
Thank you again for all your work, the delivery went perfectly and all items are accounted for. I would also like to add that Sara and I have both said on numerous occasions that Schepens is probably one of the best organised and professionally operated companies we have ever come across. We continue to be impressed!
Everything arrived safely in Denmark last week
Everything arrived safely in Denmark last week – the guys were very helpful. Thanks very much for your efficiency and the care that was taken!
They made our lives a whole lot easier!
I would just like to say a big thank you to the guys who did an absolute sterling job with the move. They made our lives a whole lot easier!
The lads who moved us on 1st May were fantastic and such hard workers.
We all got on really well which made the move that much easier. Our thanks go to all of you for helping us through our move; nothing was too much trouble for the boys.
Well done, we are delighted with your service.
I wish to express my appreciation for the efficient and smooth handling of our furniture and personal effects yesterday. Your staff were friendly, very pleasant and extremely helpful. In spite of having to take everything to the second floor, they kept going without a break and everything was placed on its correct place exactly as I wanted. Well done, we are delighted with your service.
All lads were efficient and nothing was too much trouble.
Just to let you know how much we appreciated the way everything was handled with our move on the 17th Sept. All lads were efficient and nothing was too much trouble.
A really great crew. Thank you Janis for your assistance and friendliness.
Your help and support has been outstanding
We have been fortunate enough to meet some wonderful people like yourselves who have gone that extra mile to help us. Your help and support has been outstanding and we just wanted you to know how much we appreciated it.
I was overwhelmed by the speed and professionalism of them all
Just thought I would drop a quick email to you to thank your team for an amazing job they did for us. I was overwhelmed by the speed and professionalism of them all, those who come to load the truck and Chris and Dan who unloaded us in Devon. It was a bit of a challenge, but they managed it in the most professional manner.
Everyone was incredibly polite and nothing was too much trouble, and certainly made what has an incredibly stressful time for us, so simple and a big part to not have to worry about.
I have to mention that from the outset I was impressed, from your first visit, you actually took time to look around what we had to ensure the correct service was provided. Janis has been especially helpful with our constantly changing dates as has Tracey.
I would not hesitate to recommend Schepens to anyone considering a move, whether short or long haul and I certainly can’t praise you all enough either.
Thank you again.
Well done Schepens, we wouldn’t hesitate to recommend you.
We wanted to say that it has been a pleasure dealing with Schepens from start to finish! Everyone has been so helpful, and certainly made the move less stressful, the men arrived on time, packed up with no problem, they were so quick, but careful and thoughtful too.
Nothing was too much trouble for them, even though I must have seemed like a crazy lady at times!! Dan and Chris, our removal men of the day, you are stars in our eyes, you are absolutely brilliant. Well done Schepens, we wouldn’t hesitate to recommend you.
Just wanted to say thanks again for all the help regarding the move
Just wanted to say thanks again for all the help regarding the move. The day went really well for us and that was down to the great team of lads you sent. They worked really hard and nothing was too much trouble, they kept smiling and in good spirits even when things were more tricky that first envisaged.
Please thank them for us again; we couldn’t have done it without them.
You are a real asset to the company and go that extra mile when it comes to customer service.
Now things have settled down a bit, wanted to drop you a quick email to thank you for helping us out with getting our move squeezed in and for your concern regarding my well being both on the phone and email after my accident. You are a real asset to the company and go that extra mile when it comes to customer service.
I have to say, the crew that moves us and the others that joined later were faultless too. Had a bit of banter and they made it effortless and smooth. Excellent.
I was also very happy with your delivery service.
The chair arrived safely and I could not be happier. It fits very well and looks lovely. I was also very happy with your delivery service. The lads carried it all the way upstairs (some delivery companies I’ve used in the past just dump deliveries on your doorstep and leave) and were very friendly.